Notice for travelers in relation to Coronavirus (COVID-19):

Dear friends,

We hope you are well and looking forward to visiting Cuba again when the time is right. To give you as much piece of mind as possible, we are working hard with our local travel partners to continue providing you with safe and exciting travel experiences following the latest recommended guidelines.

If you have any travel bookings with us, you will be able to rebook for later dates without being subject to cancellation and/or change request fees. Any bookings made between March 17, 2020 and November 30, 2020 will be able to be rebooked by emailing [email protected] or calling (800)963-2822. If you are not ready to plan your next trip, we can also issue a credit for the full value of your trip, redeemable until December 2021.

Stay safe,

The CTS Team

Latest Updates:

November 11, 2020

  • Cuba’s Aeronautical Institute has confirmed that José Martí International Airport in Havana will resume its international flight operations from November 15, 2020. Airlines flying into Havana such as American Airlines (Miami International Airport) has opened up bookings to Havana starting November, 2020.


  • All travelers arriving into José Martí International Airport in Havana, will be tested for Coronavirus (COVID-19) at the terminal. An additional fee per visitor may apply.


  • All travelers are required to fill out a Health Declaration form before checking in for your flight to Cuba. It is recommended to bring a printed copy of this form once completed.

Click here to obtain your Cuban Health Declaration Form 


  • Travelers visiting Varadero are required to have COVID-19 insurance and must bring proof of their hotel reservation. All tourists are required to stay in the ‘safe tourist corridor’ zone.


  • Returning citizens and residents are as of date still required to quarantine for 14 days upon arrival.


  • Face masks are currently mandatory in all public area including transport. To protect yourself and others, we strongly advise to wash your hands with soap and dry with clean paper towel frequently as possible. You can also use an alcohol based hand sanitizer when outside. Avoid touching your face and keep 6ft distance from others. If you are using a reusable face mask, ensure to wash your face mask with soap between uses. Bring plenty of soap, hand sanitizer and disinfectant wipes with you as these supplies may be limited in Cuba.


  • Cuba has proactively implemented contact-tracing and testing along with COVID-19 precautionary measures recommended by the WTO.  This has significantly decreased reported active cases of COVID-19, and is expected to continue seeing numbers of active cases decrease.


  • The Treasury Department’s Office of Foreign Assets Control (OFAC) announced regulatory changes [on September 23, 2020] to the Cuban Assets Control Regulations (CACR) restricting certain transactions related to lodging at properties identified on the CPA List. Authorized travelers should therefore instead of staying at hotels, stay in private accommodations, or casas particulares, owned and operated by legitimately independent entrepreneurs. If you already have a hotel booking in Cuba, made prior to September 23, 2020, your booking is still valid. If you have any further questions in regards to accommodation in Cuba, please contact us directly on 1-800-963-2822.


  • We are working with our local experience, tour, casas particulares and transport partners to implement vigilant hygiene and safety practices in line with COVID-19 regulations.